🧪 Practice Labs

Short, focused labs (15–20 minutes each) for Day 1 and Day 2 using Telecom Operator/Africa telecom scenarios.

Day 1 Labs

Lab 1: Navigation and Query Basics

Learn how to navigate Siebel, search for records using queries, and save frequently used queries.

Lab 2: Product Catalog Setup

Set up product catalogs, bundles, and pricing for telecom services.

Lab 3: Lead to Order Flow

Complete the sales cycle from lead capture through order creation and activation.

Day 2 Labs

Lab 4: Trace SLA Timers and Explore Workflow

Trace SR through SLA timers and explore a related workflow definition in Web Tools (read-only).

Lab 5: Run a Report and Pin a KPI

Run a standard report, save a query, and pin a KPI tile to Home.

Lab 6: End-to-End Mini Project

Combine SR, segmentation, and order activation into a mini project with deliverables.

Prerequisites

Login: TRAINEE01–10 / Welcome123
Siebel Application and Web Tools access
Familiarity with Topic 1 concepts